Capsule Collect - Pricing & Features

Features

Personal

Pro

Enterprise

Branding Your Capsule

Color Palette Presets

Custom Color Palettes

Custom Domain

Use your own domain name for Capsule links.

Custom Email Branding

Style the email notifications sent from your Capsule with a subject line, ”From” name, and body copy.

Remove All Capsule Branding

Video Recording

Prompts

Guide people what to do in the Capsule with one or more prompts.

Unlimited

Customizable Data Capture

Allow people to personalize their videos with their name, location, and more. Choose which data fields are optional or required.

Video Capture Length

All Capsule videos must be at least 7 seconds long.

Up to 60 secs

Up to 5 mins

Social Features

Upvoting

Vote on the best videos in your Capsule.

Video Replies

Add video replies in response to other videos.

Profile Links

Link to social profiles within Capsule.

Video Editing

Auto Closed Captioning

Add Your Brand Colors

Customize your Capsule’s color palette.

Add Your Own Image Outro

Upload an image to appear at the end of each video.

Add Your Own Video Outro

Upload a short video to appear at the end of each video.

Premium Video Templates

A library of premium templates, all easy to configure and match your brand.

Add Your Own Music

Upload your own video soundtrack.

Custom-Designed Templates

Build your own template from the ground up with our design team using your brand’s style.

Security & Privacy

Password-Protected Capsules

Set a password to access your Capsules.

Record-Only Mode

Remove social features and let people record Capsules in private.

Custom Legal Terms

State your own legalese for people to agree to before uploading content.

Admin Dashboard

Team Members

Manage your content, data and analytics.

Unlimited

Turn Moderation On / Off

Choose whether to approve content before it publishes to the Capsule gallery. Customers are responsible for moderating their own content.

Edit Content

Polish your videos with trim, AI-powered audio adjustments, and resize for any social platform.

Download Content

Download both the edited and raw versions of Capsule videos.

Basic Analytics

View basic analytics about your Capsule engagement.

Data Export

Export CRM and performance data in an easy-to-use CSV format.

Advanced Analytics

View advanced analytics about your Capsule engagement including views, referrals, demographics, and content breakdown.

Developer Tools

Embed Widget

Embed your Capsule into any website.

Publish API

Access Capsule videos via API.

Publish Webhook

Receive an event whenever new videos are uploaded to your Capsule.

Support

Chat Support

Phone Support

Dedicated Account Manager

Receive custom onboarding, education, and personalized support.

Integration Support

Let our solutions engineers help you integrate Capsule into your site.

Account Management

Pay by Credit Card

Pay by Invoice, Wire, or ACH

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Edits to Capsule Terms of Service or MSA

Capsule Completes Security Review Process

Expand all features

Have a question?

How does Capsule work?

Capsule makes it easy to create stylized video content with the people who matter most to you, whether that’s employees, customers, students, fans, friends, or however you define community. Just create an account, set up your Capsule, and invite as many people as you want to record videos!

How long will it take to create a Capsule?

You can start collecting videos in less than five minutes with our self-service plans. For added customization and integration, Pro and Enterprise Capsule creation timelines will vary based on your needs.

How do I share a Capsule with my community?

Every Capsule you create will have a unique link ready to share. Blast that link out on social media, post it on your website, share it in your newsletter, and broadcast it to your entire company!

Does my community need to download an app to create videos?

Nope! People can create videos from anywhere without a special app. All they need is internet access and a device that can record videos like a smartphone, tablet, or computer.

What payment methods do you accept?

We accept online credit card payments from Visa, Mastercard, Discover, and American Express. All payments are securely processed through Stripe. Enterprise customers can also pay by invoice, wire, or ACH transfer. All prices are in USD.

When will I be charged?

Monthly plans are billed month-to-month from your sign-up date. For example, if you sign up on February 2nd, all future charges will be billed on the 2nd of every month. Annual plans are billed up front for the year.

What happens if I have more videos than my plan allows?

Any additional hosted videos beyond your plan's video limit during the monthly billing period will incur overage costs at the per video cost listed above. These overage charges will appear on your next month's bill. If you are on an annual plan, you will receive a monthly bill exclusively for the overage charges. To keep your hosted videos within your plan's limit, you can always delete videos before you reach your maximum amount.

What is your cancellation policy?

You may cancel your Capsule subscription at any time from your Capsule account. If you are cancelling during your free trial period, you will not be charged once the trial ends. If you are cancelling while on a paid plan, your subscription will expire at the end of your current billing term. There are no credits or refunds for partial or unused terms.

Will my content be deleted if I stop my subscription?

No. If you cancel your Capsule subscription, you will no longer have access to your Capsule account, including your content and data. All of your shared Capsules will be locked. However, you can unlock all your content by restarting your subscription.

Do you offer discounts?

We provide discounts for schools and nonprofit organizations. If you are unable to subscribe due to cost, please reach out to us and we will see what we can do. We want everyone to have the opportunity to use Capsule.

What features can I use during the free trial?

You will have access to all of your plan's features during the trial period. Until the trial ends, you will not be able to remove the “Made with Capsule” watermark on any videos created and you will not be able to download any videos from your Capsule account dashboard.

What happens at the end of my free trial?

At the end of your trial, your account will automatically sign up for the plan you selected and your billing period will begin. If you cancelled your account during your free trial period, you will not be charged.