Capsule makes it easy to create stylized video content with the people who matter most to you, whether that’s employees, customers, students, fans, friends, or however you define community. Just create an account, set up your Capsule, and invite as many people as you want to record videos!
Does my community need to download an app to create videos?
Nope! People can create videos from anywhere without a special app. All they need is internet access and a device that can record videos like a smartphone, tablet, or computer.
What payment methods do you accept?
We accept online credit card payments from Visa, Mastercard, Discover, and American Express. All payments are securely processed through Stripe. Enterprise customers can also pay by invoice, wire, or ACH transfer. All prices are in USD.
What is your cancellation policy?
You may cancel your Capsule subscription at any time from your Capsule account. If you are cancelling during your free trial period, you will not be charged once the trial ends. If you are cancelling while on a paid plan, your subscription will expire at the end of your current billing term. There are no credits or refunds for partial or unused terms.
Will my content be deleted if I stop my subscription?
No. If you cancel your Capsule subscription, you will no longer have access to your Capsule account, including your content and data. All of your shared Capsules will be locked. However, you can unlock all your content by restarting your subscription.
Do you offer discounts?
We provide discounts for schools and nonprofit organizations. If you are unable to subscribe due to cost, please reach out to us and we will see what we can do. We want everyone to have the opportunity to use Capsule.
What features can I use during the free trial?
You will have access to all of your plan's features during the trial period. Until the trial ends, you will not be able to remove the “Made with Capsule” watermark on any videos created and you will not be able to download any videos from your Capsule account dashboard.
What happens at the end of my free trial?
At the end of your trial, your account will automatically sign up for the plan you selected and your billing period will begin. If you cancelled your account during your free trial period, you will not be charged.